Deliveries

There are a number of delivery methods we use at Longacres - which one we use depends on the product, the destination and the timing!

Standard delivery is £5.99 on all orders. Certain bulky or heavy products may incur a surcharge - if so, you'll see details on the product page or when you checkout. Nationwide Saturday deliveries are £20.00 - this is what our courier firm charges us, we make no profit on shipping.

Bulky local deliveries are £11 (eg 7 or more bags of compost / aggregates); £16 (eg 19 or more bags of compost / aggregates) or £25 (25 or more bags of compost / aggregates - this is likely to be a HIAB delivery) depending on how much you order - the price will be calculated for your particular basket when you checkout.

Delivery of gift vouchers is £3.35 when ordering gift vouchers ONLY. Standard delivery will apply when other items are included in your order.

We use our own vans for local deliveries, Royal Mail for small items, and courier firms for the bulk of our nationwide shipments. The courier firms operate on a next day delivery basis, and can deliver on Saturdays (subject to surcharge).

Some items (large barbecues and furniture) may require delivery on a pallet - Please note this is curb side only and the pallet will not be taken away after.

Flower orders are subject to a few rules. Locally, flowers can be delivered 7 days a week. Because we want your flowers to arrive in perfect condition, you can't order flowers to be delivered outside of our local area on a Sunday or Monday - we don't want them sitting in a freezing cold or boiling hot warehouse all weekend!

Please note certain delivery areas such as the Channel Islands & the Scottish Highlands may be subject to delivery surcharges based on the size/weight/types of items being ordered. If this is the case we will contact you prior to dispatch.